All Users Start Here!

Which Outlook is right for me? / PDF

First Class Features not in Outlook / PDF

Microsoft Outlook Client

Getting Started

Set up Outlook Client / PDF & Video

Outlook Tour / PDF & Video

Contacts / PDF & Video

Exporting Contact Lists from FirstClass to Outlook / PDF & Video

Categories / PDF & Video

Email

Message Transfer from First Class to Outlook / PDF

Message Creation / PDF & Video

Message Recall / PDF & Video

Message Tracking:  Delivery and Read Receipts / PDF & Video

Inbox Management / PDF & Video

Inbox Folders:  Creating and Deleting / PDF & Video

Email Signatures:  Creating and Applying / PDF & Video

          Mailbox Cleanup in Outlook 2010/PDF

Calendaring

Schedule a Meeting / PDF & Video

Calendar Sharing / PDF

Microsoft Outlook Web App

Getting Started

Accessing OWA / PDF & Video

OWA Premium vs. Lite / Video

Outlook Tour / PDF

Contacts / PDF

Categories / PDF

Email

Message Creation / PDF

Message Tracking:  Delivery and Read Receipts / PDF

Inbox Management / PDF

Inbox Folders:  Creating and Deleting / PDF

Email Signatures – Creating and Applying / PDF

Calendaring

Schedule a Meeting / PDF

Calendar Sharing / PDF

Advanced Features

Using Your Mobile Device with Outlook (Updated 5/3/2011) / PDF

Personal Blackberry Phone Setup using Blackberry Internet Services (BIS) (Updated 5/3/2011)/ PDF & Video

AT&T Users click HERE

Nextel / Sprint Users click HERE

T-Mobile Users click HERE

Verizon Users click HERE

Client:  Sync Outlook with Google Calendar / PDF & Video

Client:  Import Google Calendar / PDF

Client:  Import a FirstClass Calendar / Video

Macs:  Basic Setup for Outlook 2011 / PDF

Microsoft.com Outlook Help

Outlook Best Practices — from Microsoft

Outlook Help and How Tos — from Microsoft

Office 2011 for Mac — from Microsoft